Reason and solution of "email received from a sender using Outlook includes a Winmail.dat attachment" on Microsoft Knowledge Base here.
If there is no possibility to ask for resending email, you can open winmail.dat attachment with these softwares:
Winmail.dat Reader
Winmail Opener
Thunderbird Add-on: LookOut
And an online solution: http://www.winmaildat.com/
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