2/06/2014

Western Digital My Passport - forgotten password

If you have locked the drive with a password using WD SmartWare and have forgotten the password, you will no longer be able to access the data.

There is no solution for this problem.
So, there is no possibility to recover your data if you forgot WD password.
Data or partition recovery softwares can't rebuild the earlier ecrypted files and folders.

See the Official WD Support's information:

"Thank you for contacting Western Digital Support.

If you have locked the drive with a password using WD SmartWare and have forgotten the password, you will no longer be able to access the data.
The drive is encrypted using 256 bit AES encryption algorithm and for obvious security reasons WD does not make a copy of your password or store it anywhere.

You will need to enter an incorrect password five times and the WD SmartWare will prompt you to format the drive.
Once that is done, your drive will once again be accessible.
The data will be lost!

Setting up security to lock or unlock a WD external drive with WD SmartWare:
http://wdc.custhelp.com/app/answers/detail/a_id/3741/p/228,195,312/session/L3RpbWUvMTM1MzkxODQ3MS9zaWQvRncxMkZkY2w%3D#failed "

Other links:
community.wd.com
computing.net

2/05/2014

HP printer only prints the first copy of multiple copies

Problem:
HP printer only prints the first copy of multiple copies, it doesn't matter how many copies were set on.

Solution:
Remove printer driver, then install a new one.

In this case it was the HP Photosmart D7160 Windows XP driver.

In other cases, and different printer type:
Click Devices and Printers
Right click your Laserjet Printer
Select Printer Properties
Click the Device Settings Tab
Scroll down to the bottom
If necessary, expand Installable Options
Click on Mopier Mode
Select Disable in the selection box that appears
Click Apply
You will now get multiple copies.

Sources:
e3fi389
HP forum