Body of email is missing in Outlook

Symptom:
The AVG or NOD32 or GDATA add-in deletes the message body.

Solution:
To remove an add-in:

Outlook 2007: Tools > Trust Center > Add-ins
Outlook 2010/2013/2016: File > Options > Add-ins

In the Manage field choose COM add-ins and click Go
Highlight an add-in and click Remove

Source:
intermedia.net

Help to unlock your encrypted files without paying after a ransomware infection

The global fight against ransomware continues tirelessly as the No More Ransom project welcomes more than 30 new partners from both the public and private sectors. With more partners joining the fight, more decryption tools become available, offering new possibilities to victims of ransomware.

Decryption Tools:
https://www.nomoreransom.org/decryption-tools.html

Ransomware:
Questions & Answers

The most important thing against ransomwares: to make data backups regularly to an offline media.

10 Free Bootable Antivirus Tools

If your operating system doesn't start because of a virus infection, you can find these tools useful.
Each tools must be copied to CD or USB flash drive.
Don't forget to set up the boot order in BIOS or press the appropiate function key (e.g. F8, F10) to change the boot order.

1. Kaspersky Rescue Disk

2. Avira Rescue System

3. AVG Rescue CD

4. Bitdefender Rescue CD

5. Comodo Rescue Disk

6. F-Secure Rescue CD

7. Panda Cloud Cleaner Rescue ISO

8. Trend Micro Rescue Disk

9. Windows Defender Offline

10. Dr.Web LiveDisk

Source: lifewire.com

Avast Free Antivirus blocks printer setup (Kyocera)

Symptom:
When install a printer (e.g. Kyocera Ecosys M6526CDN) on Windows, the installer will be interrupted, but you won't get any error message or explanation.
Avast Free Antivirus blocks the driver setup.
If you disable Avast shields control the error remains.

Solution:
Add to Exeptions the temp directory where to the Avast installer works, or remove Avast temporarily.

Avast 10.3 blocks Thunderbird email sending

Error: 
Thunderbird is unable to send e-mails, because Avast antivirus blocks sending process.

 "Sending of Message Failed, Unable to open the temporary file /tmp/nsmail.tmp, Check your 'Temporary Directory' Setting."


Solution:
Go to Settings => Active Protection => File System Shield Customize link => Exclusions and add *nsemail.html

Source: Avast forum

Free antivirus software for business - Avast for Business

Avast released a Free antivirus sofware for business - Avast for Business.

How to remove antivirus or security softwares? - AppRemover helps to remove

AppRemover helps you to remove security applications, because it's often quite hard to fully remove them.
AppRemover is a free application that specializes in stubborn security applications.
Why would you want to remove security software?
E.g. if you’re replacing or updating one security application with another, or maybe you have a conflict between two security applications you have installed.

You can download AppRemover from snapfiles.com

Related article: How to remove antivirus softwares - uninstallation tools (if the standard Microsoft Windows "Remove Programs" is not enough)

E-mail messages stuck in Outbox: Outlook 2010 / 2013 vs. Norton Internet Security

Regular solutions for "messages stuck in Outbox" problem at Microsoft:
How to troubleshoot e-mail messages that are stuck in your Outbox

But if you use a complex antivirus software, e.g. Norton Internet Security, turn off scanning of outgoing messages:
Settings
Network
Message Protection

Clean infected PC with free Kaspersky Rescue Disk

For cleaning an infected PC you can use Kaspersky Rescue Disk.
Download Kaspersky Rescue Disk from Kaspersky website (ISO), burn it to CD (eg. using ImgBurn).
Or download the iso image of Kaspersky Rescue Disk 10 and a special utility and use this utility to record Kaspersky Rescue Disk 10 to USB devices.
See: How to record Kaspersky Rescue Disk 10 to an USB device and boot my computer from it?
After burning CD or recording to USB device boot from CD or USB. and scan PC offline.
See: How to Use the Kaspersky Rescue Disk to Clean Your Infected PC